FREQUENTLY ASKED QUESTIONS.
GETTING STARTED
Q: What types of homes do you specialize in renovating?
A: We specialize in Queenslanders, timber cottages, and character homes throughout Toowoomba and the surrounding regions. These homes require specialized knowledge and craftsmanship to ensure modern upgrades complement their heritage charm while improving functionality.
Q: Do you provide fixed-price quotes?
A: Yes! We offer detailed, fixed-price quotes so you know exactly what to expect before committing to a project. Unlike estimates, a fixed-price quote ensures transparency, helping you plan your budget with confidence and avoid unexpected costs.
Q: How do I start the renovation process with Hill House Constructions?
A: The first step is to book an initial consultation with us. During this site meeting, we discuss your vision, assess your home’s condition, and provide guidance on what’s possible within your budget. If we’re a good fit, we proceed to the quoting and planning phase.
CONSTRUCTION & PROCESS
Q: How long does a renovation take?
A: Each project is different, but factors such as project size, approvals, and material availability all influence timelines. We provide an estimated project schedule upfront and keep you updated throughout the build.
Q: What happens if unexpected issues arise during construction?
A: Older homes can present hidden surprises like structural damage, asbestos, or outdated wiring. We conduct thorough site assessments before work begins to minimize unexpected issues. However, if something arises, we communicate with you immediately and provide solutions that align with your budget and vision.
Q: How do you manage site cleanliness and safety? A: We take site safety and cleanliness seriously. Our team follows strict procedures to minimize disruption, protect your home, and ensure a safe workspace for both you and our tradespeople. We encourage homeowners to avoid work zones, especially for the safety of children and pets.
PLANNING & DESIGN
Q: Can I live in my home during the renovation?
A: It depends on the scope of the project. While some renovations allow for partial occupancy, major works (such as reconfiguring layouts, structural changes, or full-home renovations) may require you to find temporary accommodation. We’ll discuss this during the planning phase to ensure the best approach for your situation.
Q: Do I need council approval for my renovation?
A: Some renovations require council approvals or heritage considerations, particularly if your home is protected under local planning overlays. We will guide you through this process and liaise with relevant authorities if required.
Q: Can you help with design and layout changes?
A: Yes! We specialize in improving layouts to enhance functionality and flow, particularly in older homes. Whether you need an open-plan conversion, an extension, or better space utilization, we work closely with draftsmen, engineers, and interior designers to bring your vision to life.
COSTS & PAYMENTS
Q: How do payments work for my renovation? A: Payments are structured in stages, following Master Builders contracts. This ensures payments align with project milestones, giving you peace of mind that work is progressing as planned.
Q: What if my renovation budget changes during the project? A: If adjustments are needed, we provide clear guidance on cost variations before proceeding. Transparency is key—we don’t move forward with any additional work without your approval.